Privacy Policy

Your privacy is important to us

1. Introduction

Active Lifestyle at Home Pty Ltd ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • • Personal identification information (name, email address, phone number, etc.)
  • • Health and care information when you request our services
  • • Payment and billing information
  • • Usage data and analytics
  • • Device information and IP addresses

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • • Provide, operate, and maintain our website and services
  • • Deliver personalized healthcare and care services
  • • Process your transactions and send related information
  • • Email you regarding your account or order
  • • Generate a personal profile about you
  • • Improve our website and services
  • • Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following circumstances:

  • • With healthcare providers and NDIS coordinators as necessary for your care
  • • With trusted third parties who assist us in operating our website and conducting our business
  • • When required by law or to protect our rights
  • • With your explicit consent

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • • Right to access your personal information
  • • Right to correct inaccurate information
  • • Right to request deletion of your information
  • • Right to opt-out of marketing communications
  • • Right to data portability

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Active Lifestyle at Home Pty Ltd

Email: ruby1@activelifestyleathome.com

Phone: 03 9328 2977

Last updated: January 2025